Frequently Asked Questions

My portrait sessions are all about capturing the true essence of who you are. I create a safe and nurturing environment where you feel seen and celebrated, guiding you every step of the way from wardrobe consultation to the fully guided photo session. The experience is designed to empower you, leaving you with images that reflect your authentic self—images you’ll treasure for years to come.

If you decide to go ahead and book a photoshoot, you can purchase the session HERE and I will contact you within 12 hours to schedule your portrait session and your first pre-session consultation. The consultation can take place either in person or via a video call.
If you have some questions you can request a call back first. Please use the contact form HERE to provide some basic details about your dream session & request a call back at a convenient time.

I will call you back to briefly go over your requirements and should you wish to go ahead with the booking, we will schedule a session. An invoice with an online payment link will be emailed to you – this will cover your pre-consultation, preparation guides, up to 2 hour fully guided portrait photoshoot with multiple outfits and a reveal appointment where you get to see your photographs and purchase your favourite images. Makeup is optional and will be added to the session fee should you need it.

Your session will be officially confirmed once the booking fee has been paid.

I accept several types of payment for your convenience. This includes:

cash
bank transfer
debit cards
credit cards
PayPal
PayPal Credit and PayPal Pay in 3
online payments via link
0% flexible in-house payment plans (card authorisation form required)
eGift Cards from my online shop

Yes, please read my Studio Policy document HERE. 
This can be signed digitally on my website and is required before we start your session

Yes! While I specialise in empowering individual portraits, I also offer family and group portrait sessions. Each session is tailored to create a relaxed atmosphere that highlights the unique connection between you and your loved ones.

I recommend that you allow up to 2 hrs for the quick chat upon your arrival and hair & makeup and 2 – 2.5 hours for the photoshoot. Additional people – please allow more time. The image review and selection usually lasts between 45 – 90 minutes. 

YES! You will be fully guided during the session, I will pose you to the last lash. Normally, I demonstrate the pose myself first, in some cases, I may also show you some visuals on my phone.
You do not need any experience at all to create beautiful images with me.

Not at all. Every client now has the choice to book a session with or without professional hair and makeup. If you enjoy the full pampering experience or want to ensure a polished, camera-ready look, I work with experienced artists who can take care of it all. But if you’re confident applying your own natural makeup—or simply prefer a more understated feel—you’re welcome to opt out. The session will be tailored to your preference either way.

Each session includes:
A pre-session styling consultation (video or in-person)
A preparation guide to help you feel fully ready
A 2-hour guided photo session
The option to include hair & makeup (or not!)
A viewing and image selection experience with my guidance
The opportunity to purchase your favourite images à la carte or in curated collections
Whether it’s for personal growth or your business, your session is always tailored to reflect your essence, goals, and comfort.

Yes! I offer custom-tailored business sessions for entrepreneurs, teams, and leadership groups—available on location. These sessions are ideal for refreshing team headshots, leadership profiles, or capturing authentic brand imagery in your own space.
Every business session includes:
👉A pre-session consultation to define the look, feel, and structure
👉A preparation guide for everyone involved
👉A professional, guided photo experience (I bring lighting and, if needed, backdrops)
👉Viewing and image selection support (same-day or remote)
👉Optional professional makeup & grooming, if requested
👉Custom image packages based on your needs (flat-rate pricing available for groups)

If you have 5 or more people or need a half-day or full-day business session, I’ll create a tailored quote to match your goals and timeline.

You’ll select your images either directly after the session or during a follow-up online meeting. I’ll guide you through the process, helping you choose the photographs that feel most powerful and aligned with your intention. I don’t use online galleries—this one-to-one selection ensures a thoughtful, secure, and supported experience.

Yes, I do retouch the images. My professional photography started from beauty and fashion hence I have been trained in various retouching techniques used in the fashion photography around the world. 
I use a number of tools in Photoshop plus 3rd party plugins to remove or minimise any imperfections, reduce the fine lines, even out the skin tone, and help with any wardrobe imperfections. I still wants you to look like you and normally I do not remove all wrinkles or change body shape however if you require any non standard level of retouching, please let me know on the day of your photoshoot. Any additional retouching requested after your reveal & ordering appointment will incur in £49 charge per image. 

For the best experience, I recommend booking your branding, business, or portrait session at least 2 weeks in advance. This gives us time for your pre-session consultation, to plan locations, and for you to follow any beauty or grooming prep recommendations.
If you’re arranging a business team session, or if multiple people need to coordinate schedules, booking earlier is ideal—more time means less stress and better results for everyone.
For portrait sessions, especially if you’d like to book beauty appointments, purchase new outfits, or plan additional details, allowing extra time ensures everything comes together smoothly and you feel fully prepared.
If you’re interested in wall art or bespoke products, please allow an additional 3 weeks for careful production and delivery.
Every session is crafted to be a one-of-a-kind experience, so the more time we have, the more personalised, relaxed, and memorable your results will be.

We do allow a one time re-scheduling minimum 7 days prior to your session. Any additional reschedules will incur in second session fee or pre-paying one of my packages. You can cancel your session if you wish to do so but your session fee will not be refunded.

Any digital images will be released once retouched, which depending on the number of images cane be up to 7 days from the order. A folio box can be collected or delivered within 2 – 3 days later. Any additional prints or boxes may take up to 2 weeks. Wall art will take up to 3-4 weeks for production and delivery. 

I pride myself in delivering beautiful portraits but if for whatever reason, you do not like any of the images, I will gladly re-take your portraits without the session fee within 30 days from the reveal appointment. This is my 100% satisfaction guarantee.  Of course, the artwork I create is considered a custom product which cannot be re-sold. Due to the nature of my products, all sales are final.

No, they will be kept private if you do not sign the release. Of course I would love to share your beautiful photos in my portfolio to help my business grow but I will respect your wish if you’d rather kept them just to yourself. 

Yes, I can carry out your session at your chosen location at no additional charge within 20 miles of Coylton, Ayrshire, more than 20 miles will incur in fuel surcharge at 45 pence per mile. Should a rental charge be required at the location of your choice, you will need to cover this charge.